If you did not receive an email confirmation of your order please email us at hello@luckmeey.com

For your convenience, we provide a page to check the logistics track. Please go to the "Track your order" page

If you received your order and an item is missing (that is not on backorder) please Email Customer Service at hello@luckmeey.com for further assistance.

If your order has been sent, we can modify or cancel your order. If you want to cancel your order, please contact us within 12 hours after placing the order.

Your order is in the process of being fulfilled and shipped, but has not yet received a tracking number. Changes to your order cannot be made once your order is In Progress. We will gladly accept your return and provide an exchange or refund in accordance with our Return Policy.

Yes, we do issue sale price adjustments. However, your order must have been placed no more than 14 days before the price change was made. Please have your invoice number ready and contact our Customer Service Department to see if you are eligible for a price adjustment.

Yes, we have a size chart link available on each product page.

We have limited quantities of products and not all products will be restocked, but there may be pre-sales for products on sale. As long as the pre-sale is indicated, the product will be restocked, but the delivery will be delayed.

We accept all major credit cards, PayPal and After-pay.

Your credit card or PayPal account will be authorized for the entire amount of the order at the time of purchase. The card or PayPal account will then be charged when the order is shipped. We will send you an email confirmation of your order once you have completed the order.

The amounts on your card are pre-authorization holds, not actual charges. Your card company may be temporarily holding these funds.
Your card might have been declined because:

1. The billing address doesn’t exactly match what your card company has on file.
2. Your card company declined the transaction due to insufficient funds or another reason.

Please contact your card company to release any pending holds from LUCKMEEY if you received an error message for these reasons.

If your order fits all authorization criteria, then all orders placed Monday-Friday before 4Pm EST ship out the same business day, pending any unexpected delays. Orders placed on weekends and holidays will be processed and shipped on the next business day.

You can click on the Search link to find products by Keyword, Color and Size.

You can click on the Search link to find products by Keyword, Color and Size.

You will have the opportunity to enter in your discount code during Step One of the Checkout process

Sorry, we cannot deliver to these addresses

If you are a registered user and have signed in, yes. The current address we have on file for you will automatically show up in Step 2 of the Checkout process. You will be able to make any revisions at this time or enter in a different "Ship To" address.

Your shipping address is where you would like your order to be shipped to; your billing address is the same address you used to place an order with your credit card.

Because it's important that our customers be pleased with their purchases, be advised that all color varies slightly from one computer monitor to another.

Please email us at hello@luckmeey.com

You don’t need to provide your email address just to browse luckmeey.com. We’ll only ask for it when you make a purchase so we can send you an order confirmation and let you know your order is being processed.